Terms & Conditions
Terms and conditions:
A Buyers Premium of 18% plus vat will apply to all lots.
Please note there is an additional 5% to pay on items purchased via Invaluable online bidding platform.
Bids made via Invaluable are subject to a surcharge of 5%+VAT
We offer our own in-house postal service via Royal mail, when the sale is over we will send out invoices with the postage cost calculated unless a different method is requested.
We do not use Invaluable to process our credit/debit card payments, therefore you must contact us via telephone 01473 627110 (0044 1473 627110 international) to provide your payment details before or after the auction. Please wait until at least 3pm UK time the day after the auction has finished before trying to contact us, as our staff will be unable to assist before that time. Also keep in mind that our auctions often run for two days, for example if the auction is Saturday-Sunday, you may contact us after 3pm UK time on Monday.
RETURNS POLICY: Please inspect all lots purchased upon collection or postal receipt. Returns can only be made within 7 days of receipt, with written explanation of the reasons why. Items can only be returned if significantly mis-described, or if proven to be inauthentic when sold as genuine.
Each lot is sold as genuine unless otherwise described in the sale catalogue.
Bulk lots cannot be returned, thus we strongly advise the viewing of such lots in person. The nature of what constitutes a 'bulk lot' is determined at Lockdales' discretion. Returned lots will only be accepted if returned in the same condition they were received in.
*We do not accept any returns on specifically books, clocks or watches. These items are considered sold 'as seen' and should only be bought in full knowledge and acceptance of these terms.
*Silver items are sold in troy ounces. Weights are measurements are only approximate.
*Condition reports are only a guide. Lockdales does not accept responsibility if an item received by postal or internet purchase does not meet the bidders expectation of overall condition. We advise bidders to view items in person.
We seek to stress by these terms: that the practices and etiquette of sale by auction are different to those relevant to sale by private treaty. Items in our auctions are not sold "on approval". Bidders should be certain of the nature of each lot before bidding.
We do not refund postal charges.
ESTIMATED VALUES: The estimated values shown after each lot are the auctioneer's opinion of what each lot may realise. The price realised may be in excess of this figure, it may also be less than.
POSTAL & INTERNET BIDDING: Enter the maximum you are prepared to offer for each lot and the auctioneer will represent you. Lots are knocked down at one step above the next highest bid, and not necessarily your highest bid. For example: If your highest bid is £110 and the next highest bid is £80: the hammer price is £85. It is the responsibility of the bidder to check details of bids placed. All bids will be held valid even if placed in error. The auctioneer will not be responsible for mistakes by the purchaser.
Bids by E-mail, or via our internet bidding form at will be accepted up to 2.30pm prior to the date of sale. Any bids received after that time will not be valid unless we have specifically acknowledged the bids by returning confirmation prior to the commencement of the sale. Any bid made by electronic means should be acknowledged at the latest by 3.00pm the day prior to the sale - if confirmation has not been received please telephone to confirm bids, between 3.00pm and 4.30pm on that day.
Lots purchased on behalf of postal and internet bidders will be forwarded by the most practical method at the risk of the purchaser. Postage, packing, freight and insurance costs shall be borne by the purchaser.
TELEPHONE BIDS: Telephone lines can be booked if intending to bid on high value items. We do not accept any responsibility for errors made in taking bids by telephone, though every effort is made to ensure accuracy.
ROOM BIDDERS: Room bidders must register and obtain a bidding number on arrival. If successful in obtaining a lot, please ensure that you display your bidding number clearly to the auctioneer and that it is your number that is called out. If you have any doubt about the price or buyer: please draw this to the auctioneer's attention immediately. Room bidders may settle their invoices on the day of sale, or within seven days at our offices. You may pay for and collect your purchases at any time during the sale.
AUCTIONEER: The bidding advances shall be regulated by the auctioneer and shall be at his discretion. He has the right to refuse any bids. The auctioneer reserves the right to bid on behalf of clients and vendors, but shall not be liable for errors or omissions in executing instructions to bid. The auctioneer acts as agent only, and shall not be liable for any default of the purchaser or vendor.
INVOICE & PAYMENT: Successful postal & internet bidders will be sent a Pro Forma invoice after the sale with details of payment methods. All invoices must be paid within seven days of the sale or the lot(s) may be deemed in default and any subsequent loss incurred on resale becomes the responsibility of the bidder.
COLLECTION: If purchases are not collected, or postal arrangements made during a period of 3 weeks after the auction we reserve the right to charge storage fees based on the size and value of items.
PAYMENT METHODS:
£ cash and cheques made payable to Lockdales. If you wish to pay by US$ or Euros we accept this in cash form only. Otherwise please negotiate payment with your bank by British Pound Sterling.
All major debit cards.
We do not accept credit card or Paypal within the UK or Europe, only from outside, subject to 2.5% surcharge for credit card, and 4% for Paypal.
Bank Transfer: If you wish to pay by direct bank transfer please contact us for our bank details. Please include your name and bidder number when sending instructions to the bank, and inform Lockdales of your decision to pay by Sterling transfer so that we know to expect it. When paying by Bank Transfer the customer must cover the banking charges.
If purchases are not collected, or postal arrangements made, within a period of 3 weeks after the auction: We reserve the right to charge storage fees based on the size and value of items.
By the act of bidding in our auction you therefore agree to these terms and conditions.
Shipping Terms
SHIPPING: Items can be collected from our premises after the auction, alternatively we offer an in-house packing and postal service. Cost of shipping is calculated based on weight, size, value of item etc . If you are successful you will receive an invoice with postal costs added.
